Optimized Health Privacy Policy

1. Introduction

At Optimized Health, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal and health-related information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where appropriate.
By using our website (https://www.optimizedhealthnh.com) or any of our services, you consent to the data practices described in this policy.

2. Information We Collect

We may collect the following types of information from you when you visit our website, schedule a consultation, or receive medical services:

a. Personal Identifiable Information (PII)

• Full name
• Date of birth
• Email address
• Phone number
• Mailing address
• Payment or billing information

b. Protected Health Information (PHI)

• Medical history
• Weight loss goals and progress
• Diagnoses and treatment plans
• Lab results and prescriptions
• Notes and communications with healthcare providers

c. Website Usage Information

• IP address
• Browser type and device information
• Cookies and usage data
• Pages visited and time spent on the site

3. How We Use Your Information

We use your information to:

• Provide and manage your medical care and treatment plans
• Schedule appointments and send reminders
• Communicate with you about services and updates
• Process payments and insurance claims
• Improve website functionality and user experience
• Comply with legal and regulatory obligations

4. Sharing of Information

We may share your information under the following circumstances:

a. With Your Consent

We will share your PHI only with your explicit consent unless otherwise permitted or required by law.

b. Healthcare Operations:

We may share your information with other healthcare providers, labs, and insurance companies involved in your care.

c. Service Providers:

We may share data with third-party vendors who assist us in running our website, scheduling systems, or payment processing, subject to confidentiality agreements.

d. Legal Requirements:

We may disclose your information when required by law, such as in response to a court order, subpoena, or other legal process.

5. HIPAA Compliance

As a provider of medical weight loss services, Optimized Health is subject to HIPAA. We implement administrative, physical, and technical safeguards to protect your PHI against unauthorized access, use, or disclosure.

6. Data Security

We use encryption, access controls, and secure servers to protect your data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

• Access and request a copy of your health records
• Request corrections to your records
• Receive an accounting of disclosures
• Request restrictions on the use of your data
• File a complaint with Optimized Health or the US Department of Health and
• Human Services if you believe your privacy rights have been violated

To exercise these rights, please contact us at:
info@optimizedhealthnh.com or (603) 458-4588

8. Cookies and Tracking 
Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the site constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Optimized Health
172 Route 101, Unit D24
Bedford, NH 03110
Phone: (603) 458-4588
Email: info@optimizedhealthnh.com